Meet the Virginia & Washington DC Team
Virginia & Washington DC Office Staff
Our friendly and fabulous office manager, Sarah, is a pro when it comes to over-the-phone estimates: give her a call, answer a few questions, and, within minutes, she can provide you an estimate for cleaning your home or office.
Do you have special instructions for the team? Where we should leave the trash, a special cleaning request, or a new entry code for your alarm system? Our office assistant, Deisy, is a stickler for detail and will be sure to convey your information – completely and correctly – to your cleaning team.
Sarah (Office Manager)
Sarah is a new addition to the Maid to Clean office staff. She comes to the company with a background in office administration and customer service, and is available to handle any of your questions or concerns.
Deisy (Assistant Office Manager)
Prior to joining the office staff in January of 2011, Deisy worked as a member of the Maid to Clean cleaning staff. Deisy is uniquely qualified to provide estimates, answer billing questions, and handle inquiries regarding our services.
Good communication is important to us. Should you have any questions or concerns, please contact us in the office – either by phone or email. Our office staff believes that part of a great customer experience is facilitating communication between our clients and the teams who clean their homes. Call or email us with all your special cleaning instructions and messages for the teams. We’ll be sure to add your information directly to each work order. In the office every week day from 9 am until 5 pm, we’re here to help you in any way we can.
Virginia and Washington DC Team Supervisors
With an average of ten years experience in the cleaning industry, our supervisors are trained professionals – skilled in communication, safety, and responding to client requests. Not only do they review their teams work to ensure that your home or office sparkles, but supervisors remain on the job site to monitor and guide the teams regarding safety and cleaning procedures. Of course, as members of the cleaning teams, supervisors add their own elbow grease to make your home or office the cleanest it can be.
We support an ongoing education program for our team members – from driver training to ESL classes. Team members receive comprehensive training regarding equipment usage, cleaning procedures, and safety; and team supervisors receive extensive supervisory training in order to provide the best service possible.
Isabel (Lead Supervisor)
Since joining Maid to Clean 1998, Isabel has risen through the ranks to become the lead supervisor and hiring manager. Isabel is responsible for Maid to Clean’s excellent employee retention rate, and trains our right-fit team members.
Kenya (Lead Supervisor)
An award-winning employee, Kenya had the honor of receiving the ARCSI Professional Cleaner of the Year award in 2006. Maid to Clean is proud of Kenya’s industry success and her exceptional service as a team supervisor.
Reyna (Team Leader)
A member of the Maid to Clean staff since 2000, Reyna handles the ordering and maintenance of cleaning equipment and supplies, heads up special Saturday cleaning teams and is a terrific team leader.
Keny (Team Leader)
Keny will do everything it takes to please her clients and is quick to resolve any issue that may arise. She never takes a shortcut, is a stickler for details and will always go above and beyond to do a great job for her clients.
Tatiana (Team Leader)
Tatiana worked hard to become a supervisor at her young age and she can clean like she’s been doing it for 20 years. Admired by her cleaning team, Tatiana will bend over backwards to ensure a client’s home looks exactly the way it should.
Clelia (Team Leader)
Clelia is a hard worker with an eye for detail. She will bend over backwards to do a great job for her clients. Clelia’s cheery disposition and can do attitude makes her a great addition to the Maid to Clean team.
Mayra (Team Leader)
Mayra knows what it takes to make a home sparkle. She is always on top of things and has an intuition for solving problems and working to get things done. Her assertive personality allows her to be a natural leader in any setting.
Rosario (Team Leader)
Though always lighthearted and cheery on the outside, Rosario is all business underneath. With her gentle demeanor she manages and gains the trust of her team so she can do her best for her clients.