We offer a 200% service guarantee
The Maid to Clean® Pledge
You’ve heard it before – the 100% satisfaction guarantee. But we bet you’ve never heard our policy: 200% satisfaction guarantee. So, what does it mean, you ask? It’s simple. Should you have a concern with the cleaning service you have received, we will work with you to make it right.
Here’s the procedure:
- Call us within 24 hours of your cleaning and provide us with details of what was not cleaned to your expectations.
- We will schedule a re-cleaning appointment at no cost to you on the following business day. Our team will return to your home and address the areas of concern.
- After the re-cleaning, if you still have concerns regarding the cleaning, we will meet with you in your home to review your issues. If we are unable to address your concerns we will credit the cost of your cleaning to your account.